01 · What we deliver
One operational workflow.Delivered end to end. Handed over to production.
We connect the systems and steps in a workflow so information and requests reach the right place on their own — with people stepping in only when a decision is needed.
- One engagement, with a clear start and end
- Your systems remain the source of truth
- You run it — no vendor dependency
02 · Where we help
A workflow breaks in three places.
- The information is incompleteIt is scattered across systems, email, and people. Before work can begin, someone has to assemble the full picture.
What we build
The step that gathers information from your systems, checks it, and passes it on complete. - It is unclear who takes overThe request remains in chat, email, or a queue, with no owner for the next step.
What we build
The route that picks up the request and moves it forward on its own. When a decision is needed, the case reaches the right person and then returns to the workflow. - What happened is not visibleThe history remains split across conversations, email, and logs, so the case has to be reconstructed by hand.
What we build
A record of every step, so any case can be followed and explained.
03 · How we work
From the first discussion to handover.
Discuss
In a short conversation, we clarify the problem, the desired result, the accountable owner, and whether there is a fit. This is qualification, not technical analysis. By the end you know whether we work together, and whether the analysis is part of the quote or a separately paid stage.
Define
We analyse the process, data, and systems. We define the scope, the baseline measurement of the current process, the acceptance criteria, the delivery plan, the price, and the payment milestones. At the end you receive the scope document — yours even if you do not continue. A paid analysis is a stand-alone engagement, priced before it starts.
Implement
Once scope and price are signed in a contract, we build one operational workflow and connect it to your systems, delivered against the agreed milestones. The workflow has traceability on every step, and access is kept to the minimum required.
Validate and deploy
We test the workflow on real data and situations. You validate the deliverables against the agreed acceptance criteria. After acceptance, we deploy the workflow to production in your environment.
Hand over
We hand over the code, the configuration, and the service accounts created for the workflow, together with the documentation and the operating guide. Your team takes over and runs the workflow. Support after handover only if contracted separately.
04 · For whom
Is it a fit for you?
- Yes, if
- One bounded operational workflow, with a clear start, end, and identifiable exceptions.
- The main path and exceptions can be traced, with cases that require a decision routed to a responsible person.
- An internal owner can involve the required teams, validate the outcome, and take ownership of the solution.
- No, if
- You are looking for a broad, “AI everywhere” transformation without starting from one clearly defined workflow that can be delivered and validated.
- You are starting with a technology request rather than a defined operational problem.
- You need FLOWENTIC to maintain, monitor, or operate the system indefinitely.
- The project involves control over physical equipment — SCADA, PLC, or industrial process automation.
05 · Next step
Is one workflow getting stuck between systems?
Describe the workflow, where it breaks, and the outcome you need. We reply by email within two business days.
We understand the operation. Then we build the system.